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FAQS

  • When can I move in?

    • If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
  • How much notice needs to be given before I move out?

    • All contracts are month-to-month. However, we do require a 30-day notice before you move out.
  • What type of documentation do I need to provide in order to rent a space?

    • We require a government-issued photo ID (example: driver’s license, state ID, or passport).
  • Do I need to sign a long-term lease?

    • No, we rent on a month-to-month basis unless the customer requests otherwise.
  • How do I make a payment?

    • You can pay in person, make a payment through our website, make a payment through our self service kiosk on site or give us a call to pay over the phone. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly. Kiosk available for payments 24 hours/day.
  • What forms of payment do you accept?

    • VISA, MasterCard, American Express and Discover.
  • Do you sell boxes and storage supplies?

    • Yes. We sell various moving supplies in our office.
  • How do I know how much storage space I will need?

    • You can either use our Space Estimator on our website or call our manager for assistance.
  • Are there any items that I am NOT able to store?

    • Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
  • Does there have to be someone in the office to let me through the security gates?

    • No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.
  • Do you have handcarts and dollies available at your facility?

    • Yes. You are welcome to use our complimentary carts to move in.
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